ECS Pro Support Portal

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Welcome to the Epicor ECS Pro support portal

EpicCare Support

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Need Support Now:

  • Submit Support case on EpicCare or Call Support at 1.800.888.0273 during regular business hours.
  • How to Use EpicCare
 
  • Regular Support Hours:
    • Monday through Friday - 5:00am to 6:00pm Mountain Time.
  • Extended Support Hours:
    • Weekdays After Hours Suppor - 6:00am-10:00pm Mountain Time (Monday through Friday).
    • Saturday - 6:00am-5:00pm Mountain Time (Billable, some holidays are excluded) Sunday and Holidays - 7:00am-5:00pm Mountain Time (Billable, some holidays are excluded).

  • Holiday Schedule

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